About EcoEnergy Service

ConstructSmart, a leader in sustainable energy, recognized that rapidly shifting consumer expectations were outpacing traditional research and analytics methods. To continue delivering value and maintain its competitive edge, EcoEnergy needed a new way to understand and respond to customer needs with speed, precision, and foresight.
To address this, EcoEnergy partnered with Perceptis, the AI-powered consulting proposal platform. The collaboration focused on embedding advanced consumer insights capabilities directly into EcoEnergy’s strategy, enabling the company to turn data into actionable intelligence at scale.

Opportunity

Energy consumers today expect more transparency, personalization, and sustainability than ever before. Yet most utilities still rely on static surveys and backward-looking models. EcoEnergy identified several critical questions:

• How can we capture consumer sentiment and behavior in real time?

• How can we empower teams to deliver faster, insight-driven responses to evolving customer needs?

• How can we provide our clients—municipalities, businesses, and households—with decision-ready intelligence around energy usage and sustainability?

Traditional approaches left gaps. EcoEnergy needed a partner with AI expertise to reimagine consumer insights from the ground up.

Solution

Working with the Perceptis team, EcoEnergy launched the Consumer Insights Revamp Initiative in 2024. Perceptis used its consulting proposal generation platform to design and pilot a series of AI-driven workflows tailored to EcoEnergy’s needs.
The platform enabled EcoEnergy to:

• Build behavior-based segmentation beyond demographics.

• Deploy predictive analytics to anticipate concerns and opportunities.

• Align offerings with consumer sentiment on sustainability in near real time.

By combining Perceptis’ AI consulting expertise with EcoEnergy’s domain knowledge, the initiative delivered a scalable, future-proof consumer insights framework.
"Perceptis helped us go beyond data collection—we’re now able to anticipate customer expectations and translate them into concrete strategies at speed," said [Insert Exec Name], Head of Consumer Strategy at EcoEnergy.

Shaping the Future

Through the Consumer Insights Revamp Initiative and Amplify Insights, powered by Perceptis, EcoEnergy Services is not simply adapting to consumer expectations—it is setting the standard for the industry.
By blending AI, analytics, and sustainability expertise, the collaboration with Perceptis ensures EcoEnergy remains at the forefront of consumer-centric, insight-powered energy services.
Together, EcoEnergy and Perceptis are shaping the future of how energy companies connect with and serve their customers.